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Warranties – Composite Shutters

PERFECT SHUTTERS, Inc.

EXTERIOR SHUTTERS

LIMITED WARRANTY

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COMPOSITE SHUTTERS

Perfect Shutters, Inc. warrants our composite shutters to be free of manufactures defects in material and workmanship for 5 (five) years from date of sale.  Any post delivery modifications will void this warranty.  This warranty is non-transferable.  Coverage terminates if you sell or otherwise transfer the shutters ownership.
The examples listed below are common in wood shutters and are not considered defects.  Not limited to the following examples:
  • Minor imperfections or blemishes
  • Hairline or edge cracks
  • Exposed bare or primed wood caused by expansion, contraction or shifting of composite
  • Minor warping/bowing
Painting:  Paint, if painted by the manufacturer, is warranted for one year from purchase to not peel or flake.  Fading is normal and is not covered by warranty.
Any claims under this warranty must be made in writing to:

 

Perfect Shutters, Inc.

Attn: Warranty Dept

12213 Hwy. 173

Hebron, IL 60034

 

All claims must be accompanied by proof of purchase together with the owner’s name, address, telephone number, and brief description of the problem.  In order to honor warranty, the customer must comply with reasonable manufacture requests in order to determine cause of problem.  This warranty gives you specific legal rights and you may also have other rights which vary from state.

 

In the event of defect (as described above), Perfect Shutters, Inc should first be given reasonable opportunity to determine its possible responsibility prior to any repairs or replacements being made and the defective shutters must be returned to Perfect Shutters, Inc., PREPAID.  Upon receipt and at its option, Perfect Shutters, Inc. will repair of replace the defective shutters and return the repaired or replaced shutters to the claimant.

 

Perfect Shutters, Inc. is not responsible for any costs or expenses incurred in the removal or reinstallation of its product nor is it responsible for any inconvenience, commercial loss, incidental or consequential damages.  Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.  This warranty does not cover damages or defects caused by product misuse or abuse, improper installation, fire, weathering or acts of God such as hurricanes, tornadoes or hailstorms.