Frequently Asked Questions

Here are a few Frequently Asked Questions. If you have further questions or need assistance, please feel free to reach out via our Contact Us page, by phone (800-548-3336), or by email (

Should you require more assistance, please contact us at or 800-548-3336.

We attempt to ship as soon as possible on all orders.  Some orders will ship in 5-7 work days and some of the more custom vinyl products will take 9-10 work days to ship.  We do also offer an Express Production Program that will get your custom vinyl shutters produced and shipped in as little 48 hours.

We attempt to ship as soon as possible on all orders.  All Wood and Composite shutters are hand-made to order.  We ship in 30-35 days.  There is no Express Production Program available for our Wood and Composite shutter lines.

Perfect Shutters offers a Limited Lifetime Warranty – Full Product Replacement with all our Vinyl Shutters. Wood Shutters come with a 1 year warranty. Composite Shutters come with a 5 year warranty. Please see our Warranty section for all the information.

Color samples are available upon request.  We also have retail distributors that have samples in their showrooms.  To request color samples or find a retail distributor in your area,  use Contact Us page or contact our Customer Service Department, 800-548-3336.

The parts for our Custom Vinyl Shutters are a combination of injection-molded and extruded.  The shutters are made with a multi-piece assembly, using electrostatically welding and stapling.  This process allows us to provide the most extensive selection of sizes, colors, and configurations.  Our Premier One-Piece Vinyl Shutters are 100% injection-molded.

We offer a paintable version of all our products, all you need to do is request color #049 – Paintable.  Our color-through products are not able to be painted.  There are products on the market that claim to be able to paint plastic shutters, but we have not done any testing to verify their claims.

All Perfect Shutters Vinyl, Wood, and Composite Shutters can be custom painted.  We offer this process in-house for an additional fee.

Perfect Shutters Vinyl Products have a deep, true wood grain finish.

This is a subjective question. Beauty is in the eye of the beholder. We have many customers that have used a different color for the trim accessories than for the panels. The nice part about our product is that our process allows for us to use as many or as little colors as you prefer.

Our Exterior Shutters can be installed on almost any type of surface using either our shutter spikes (vinyl) or shutter screws (metal, painted-head).  See all of our Installation Instructions.

This will vary a little bit depending on what style of shutter you choose.

For Vinyl: Louver Shutters, Raised Panel Shutters, Classic Panel Shutters, Shaker Panel Shutters, and Framed Board-n-Batten Shutters are 7/8” in depth. Board-n-Batten Shutters are 1 ¾” in depth, while Country Style Shutters are nearly 2” in depth.

For Wood: Most Wood Shutters have a thickness of 1”. Board-n-Batten Shutters have a thickness of 1 ¾”.

For Composite: Most Composite Shutters have a thickness of 1 ¼”. Board-n-Batten Shutters have a thickness of 2”.

We only sell in pairs of shutters.

The material will vary anywhere from .090 to .110 mils depending on the product and the structural requirement of the product.

We make our Wood Shutters and Composite Shutters in widths of 10” and up (1/4” Increments) and in lengths of 20” and up (1/4” Increments).

Due to the custom nature of our products, shutters are not returnable.  If you should need help in figuring out how to measure, don’t understand the differences between products, or just want to talk about your decision before you purchase, please call us at 800-548-3336.

Perfect Shutters does not provide install services for our products.  As the customer, you will be responsible for home installation, via yourself or a general contractor.

Our Vinyl Shutters are decorative and are not operable. These shutters must be fixed-mounted. For traditional/functional shutters, you have to purchase our wood or composite shutters. These shutters could be used as operable with the use of functional hardware.

Perfect Shutters does not offer operable louvers. Our louvered products come with fixed louvers. All wood louver shutters can have a Faux Tilt Rod applied to them.

Yes, we ship all over the world. Please contact us for shipping charges.